Understanding Phone Numbers:
If you’ve ever tried to call a voter before, you know having a phone number helps! Fortunately, VAN has many ways of categorizing phone numbers so you can contact people. Below are the key ways we categorize phone numbers.
Type: This field lets you classify the kind of phone number listed. The options here are Cell, Fax, Home, Main, Other, and Work.
Device Type: Device Type: The device associated with a number. The options are Cell, Landline, VoIP, Fax, Unknown.
Is a Cell? Indicates whether the phone number is likely to be a mobile number or not. The options are Verified Cell, Likely Cell, Likely Not a Cell, and Not a Cell. You can think of it as supplementary to the Phone Type. See more information below.
SMS Opt-In status: Indicates whether the person agreed to receive SMS messages from you at that phone number. The options here are Opt-In, Opt-Out, and Unknown.
Added by: Includes the date and the name of the user who last edited the record. Followed by the Source.
Source: This indicates how the phone number was added. When you manually add a new phone number to a record, Source will populate with User Added by default. Users with the ability to edit phone numbers will be able to change the source only after a phone number has been added. The values are:
Bulk: The phone number was added via Bulk Upload.
Mobile: The phone number was added on a mobile device, typically while canvassing or phone banking.
User Added: The phone number was manually added from the contact record.
Vendor: This is used in very limited cases. Please contact our support team via in-app Support Request with questions.
Voter file: The phone number came from a voter file update, which is loaded by our data team. The voter file source varies depending on the VAN platform you are using.