MDP Help Desk
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Knowledge base
General VAN Information
Problems with Passwords
3
How do I reset my password?
My password isn't working!
Changing Your 2-Factor to an Authenticator App
VANuals and Other Resources
4
VANual
Mini-VANual
Available Help and Resources
MiniVAN User Guide
Export Policy and Approved Vendors
4
MDP Export Policy
Approved Vendors for VAN Exports (Non-VAN Integration)
External Tools
Requesting an API Key
VAN Update Email Archive
33
February 16, 2021 - VAN Update Email
April 13, 2021 - VAN Update Email
April 21, 2021 - Score Update Email
July 1, 2021 - Michigan VAN Newsletter
July 2, 2021 - Michigan Likely Party
View all 33
VAN Webinars
12
VAN Webinar Slide Deck - Introduction to VAN
VAN Webinar Slide Deck - Voter Data and List Building in VAN
VAN Webinar Slide Deck - Voter Outreach in VAN
Likely Party Slide Deck
Webinar 4 - VAN Best Practices and Tips - Candidates
View all 12
Tutorial Videos
7
Creating a List
Cutting a Turf
Making a Script
Setting Up A Phonebank
Managing Users
View all 7
Mastering the Art of VAN
Getting Started and Log-In Questions
7
About The MDP Help Desk and Knowledge Base
What is VAN?
Logging Onto VAN
Each Candidate Must Have Their Own VAN Committee
How to Request VAN Access
View all 7
Creating A List and Scripts
8
Creating a List
Scores in VAN
Targets
Voting History
Home District/Address
View all 8
Voter Contact
12
Scripts
Survey Questions: Types of Survey Questions
Survey Questions: Why Can't I Create Survey Questions / Activist Codes?
Survey Questions: I Need a New Or Edited Survey Question
Survey Questions: What's Available to Committees
View all 12
Data Entry and VAN User Management
5
User Accounts
Auditing and Administering Users
Data Entry from Paper List in VAN
MiniVAN Auto-Commit and Activity Report
Marking Bad Mailing Addresses using Quick Mark
Request Forms
VAN Forms
3
VAN Access Request Form
Survey Question and Activist Code Request Form
Script Library Request Form
Spoke Forms
0
Tools
1
MDP ControlShift Request Form
Texting
Getting Started
0
Cybersecurity
Start Here
4
What is Cybersecurity?
Why Are Campaigns Especially Vulnerable?
Main Cyber Threats & Thwarts
Security Checklists & Checkups
Fight Back Plan (4 Tactics)
4
Step One: Start with Google
Step Two: Better Passwords
Step Three: 2FA
Step Four: Device Management
Passwords, Keys, & 2FA
6
Let's Make Better Passwords
Password Managers
More About Two Factor Authentication or 2FA
Update Passwords & Add 2FA to Popular Apps
Implement Google Advanced Protection Program
View all 6
Device Defenses
4
Are Your Mobile Devices Updateable?
How to Update Your Device's Operating System
How to Lock Mobile Phones and Tablets
How to Encrypt Your Hard Drives
More Ways to Stay Safe
6
Communications Encrypted or Otherwise
Helpful Installations
Add Privacy Settings to Your Apps
"Security Questions" & Facebook Quizzes
About VPNs
View all 6
Getting Help
2
Get Help with KJ
Think You've Been Hacked?
More Tools
ControlShift
4
Exporting Attendees in ControlShift
Adding Partnership Admins
Approving Events in ControlShift
Creating Emails in ControlShift
Other Tools
0
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