This document walks through Michigan specific processes and questions, and discusses VAN functionality at a high level. For step-by-step guides to performing given actions in VAN or to learn more about many of VAN’s features, you can use the help features below.
VAN Office Hours and 1-1 Support
You can schedule a 1-1 for VAN support office hours at calendly.com/mivan
The VANual and MiniVANual
The VANual and miniVANual are excellent introductory guides to VAN that walk you through common actions in VAN step-by-step:
MiniVANual (Guide to MiniVAN, not cliff notes of the VANual).
MDP VAN Knowledge Base
Our team has put together a knowledge base of Michigan specific VAN documentation.
VAN Help Documentation
VAN provides extensive documentation on their features and services and is accessible from your VAN home page.
Click the arrow next to your name in the upper right
Select “VAN Help Docs” from the dropdown menu
Search for the feature you have a question about
Check with the Slack Channel
The MDP has a dedicated slack channel devoted to VAN discussions. Odds are someone has run into a similar question before and can help out. It’s also an excellent place to bounce ideas off other progressive folks working in field data.
Webinars
We have three VAN webinars available in the MDP Training Portal:
- Introduction to VAN
- Voter Data and List Building in VAN
- Voter Outreach in VAN
We occasionally have one-off webinars when rolling out new features. Keep an eye out for these webinars in our VAN update emails.
You can find the webinar slides in the VAN Webinars section of our Knowledge Base.
Contact Us
If you can’t find a solution in the VAN Help documents or guides, feel free to shoot us an email at van@michigandems.com and we’ll get back to you as soon as possible.