MDP Help Desk
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General VAN Information
Problems with Passwords
3
How do I reset my password?
My password isn't working!
Changing Your 2-Factor to an Authenticator App
VANuals and Other Resources
4
VANual
Mini-VANual
Available Help and Resources
MiniVAN User Guide
Export Policy and Approved Vendors
4
MDP Export Policy
Approved Vendors for VAN Exports (Non-VAN Integration)
External Tools
Requesting an API Key
VAN Update Email Archive
36
February 16, 2021 - VAN Update Email
April 13, 2021 - VAN Update Email
April 21, 2021 - Score Update Email
July 1, 2021 - Michigan VAN Newsletter
July 2, 2021 - Michigan Likely Party
View all 36
VAN Webinars
14
VAN Webinar Slide Deck - Introduction to VAN
VAN Webinar Slide Deck - Voter Data and List Building in VAN
VAN Webinar Slide Deck - Voter Outreach in VAN
Likely Party Slide Deck
Webinar 4 - VAN Best Practices and Tips - Candidates
View all 14
Tutorial Video Library
11
Creating a List
Cutting a Turf
Making a Script
Setting Up A Phonebank
Managing Users
View all 11
Getting Started and Log-In Questions
7
About The MDP Help Desk and Knowledge Base
What is VAN?
Logging Onto VAN
Each Candidate Must Have Their Own VAN Committee
How to Request VAN Access
View all 7
Creating A List
9
Creating a List
Targets
Voting History
Scores in VAN
Field Data in Create a List
View all 9
Scripts
5
Scripts
Survey Questions: Types of Survey Questions
Survey Questions: Why Can't I Create Survey Questions / Activist Codes?
Survey Questions: I Need a New Or Edited Survey Question
Survey Questions: What's Available to Committees
Voter Contact
4
Cutting Turf
Virtual Phone Banks
MiniVAN User Guide
Sharing Folders With Other Users
Data Entry
5
Canvass Results Guide
MiniVAN Auto-Commit and Activity Report
Marking Bad Mailing Addresses using Quick Mark
Data Entry from Paper List in VAN
Bulk Upload Wizard
VAN User Management
2
User Accounts
Auditing and Administering Users
My Campaign
5
MyVoters vs MyCampaign: What’s The Difference?
Copying Records into My Campaign:
Adding a New Record to My Campaign:
Event Types in My Campaign:
Event Roles in MyCampaign:
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