MDP Help Desk

Problems with Passwords 3

• How do I reset my password?
• My password isn't working!
• Changing Your 2-Factor to an Authenticator App

VANuals and Other Resources 4

• VANual
• Mini-VANual
• Available Help and Resources
• MiniVAN User Guide

Export Policy and Approved Vendors 4

• MDP Export Policy
• Approved Vendors for VAN Exports (Non-VAN Integration)
• External Tools
• Requesting an API Key

VAN Update Email Archive 33

• February 16, 2021 - VAN Update Email
• April 13, 2021 - VAN Update Email
• April 21, 2021 - Score Update Email
• July 1, 2021 - Michigan VAN Newsletter
• July 2, 2021 - Michigan Likely Party

View all 33

VAN Webinars 13

• VAN Webinar Slide Deck - Introduction to VAN
• VAN Webinar Slide Deck - Voter Data and List Building in VAN
• VAN Webinar Slide Deck - Voter Outreach in VAN
• Likely Party Slide Deck
• Webinar 4 - VAN Best Practices and Tips - Candidates

View all 13

Tutorial Videos 9

• Creating a List
• Cutting a Turf
• Making a Script
• Setting Up A Phonebank
• Managing Users

View all 9

Getting Started and Log-In Questions 7

• About The MDP Help Desk and Knowledge Base
• What is VAN?
• Logging Onto VAN
• Each Candidate Must Have Their Own VAN Committee
• How to Request VAN Access

View all 7

Creating A List 9

• Creating a List
• Targets
• Voting History
• Scores in VAN
• Field Data in Create a List

View all 9

Scripts 5

• Scripts
• Survey Questions: Types of Survey Questions
• Survey Questions: Why Can't I Create Survey Questions / Activist Codes?
• Survey Questions: I Need a New Or Edited Survey Question
• Survey Questions: What's Available to Committees

Voter Contact 4

• Cutting Turf
• Virtual Phone Banks
• MiniVAN User Guide
• Sharing Folders With Other Users

Data Entry 4

• Canvass Results Guide
• MiniVAN Auto-Commit and Activity Report
• Marking Bad Mailing Addresses using Quick Mark
• Data Entry from Paper List in VAN

VAN User Management 2

• User Accounts
• Auditing and Administering Users