MDP Help Desk

Problems with Passwords 3

• How do I reset my password?
• My password isn't working!
• Changing Your 2-Factor to an Authenticator App

VANuals and Other Resources 5

• VANual
• Mini-VANual
• Available Help and Resources
• MiniVAN User Guide
• VAN Quick Start Guide

Export Policy and Approved Vendors 4

• MDP Export Policy
• Approved Vendors for VAN Exports (Non-VAN Integration)
• External Tools
• Requesting an API Key

VAN Update Email Archive 36

• February 16, 2021 - VAN Update Email
• April 13, 2021 - VAN Update Email
• April 21, 2021 - Score Update Email
• July 1, 2021 - Michigan VAN Newsletter
• July 2, 2021 - Michigan Likely Party

View all 36

VAN Webinars 18

• VAN Webinar Slide Deck - Introduction to VAN
• VAN Webinar Slide Deck - Voter Data and List Building in VAN
• VAN Webinar Slide Deck - Voter Outreach in VAN
• Likely Party Slide Deck
• Webinar 4 - VAN Best Practices and Tips - Candidates

View all 18

Tutorial Video Library 12

• Creating a List
• Cutting a Turf
• Making a Script
• Setting Up A Phonebank
• Managing Users

View all 12

Getting Started and Log-In Questions 7

• About The MDP Help Desk and Knowledge Base
• What is VAN?
• Logging Onto VAN
• Each Candidate Must Have Their Own VAN Committee
• How to Request VAN Access

View all 7

Creating A List 9

• Creating a List
• Targets
• Voting History
• Scores in VAN
• Field Data in Create a List

View all 9

Scripts 5

• Scripts
• Survey Questions: Types of Survey Questions
• Survey Questions: Why Can't I Create Survey Questions / Activist Codes?
• Survey Questions: I Need a New Or Edited Survey Question
• Survey Questions: What's Available to Committees

Voter Contact 4

• Cutting Turf
• Virtual Phone Banks
• MiniVAN User Guide
• Sharing Folders With Other Users

Data Entry 5

• Canvass Results Guide
• MiniVAN Auto-Commit and Activity Report
• Marking Bad Mailing Addresses using Quick Mark
• Data Entry from Paper List in VAN
• Bulk Upload Wizard

VAN User Management 2

• User Accounts
• Auditing and Administering Users

My Campaign 5

• MyVoters vs MyCampaign: What’s The Difference?
• Copying Records into My Campaign:
• Adding a New Record to My Campaign:
• Event Types in My Campaign:
• Event Roles in MyCampaign:

New VAN Users 17

• About The MDP Help Desk and Knowledge Base
• What is VAN?
• Logging Onto VAN
• Each Candidate Must Have Their Own VAN Committee
• How to Request VAN Access

View all 17

Intermediate VAN Users 12

• User Accounts
• Auditing and Administering Users
• Scores in VAN
• Survey Questions: I Need a New Or Edited Survey Question
• Setting Up Lit Drops for MiniVAN

View all 12

Advanced VAN Users 3

• MiniVAN Auto-Commit and Activity Report
• Marking Bad Mailing Addresses using Quick Mark
• Phone Numbers: How They Are Categorized

VAN Forms 3

• VAN Access Request Form
• Survey Question and Activist Code Request Form
• Script Library Request Form

Tools 1

• MDP ControlShift Request Form

Start Here 4

• What is Cybersecurity?
• Why Are Campaigns Especially Vulnerable?
• Main Cyber Threats & Thwarts
• Security Checklists & Checkups

Fight Back Plan (4 Tactics) 4

• Step One: Start with Google
• Step Two: Better Passwords
• Step Three: 2FA
• Step Four: Device Management

Passwords, Keys, & 2FA 6

• Let's Make Better Passwords
• Password Managers
• More About Two Factor Authentication or 2FA
• Update Passwords & Add 2FA to Popular Apps
• Implement Google Advanced Protection Program

View all 6

Device Defenses 4

• Are Your Mobile Devices Updateable?
• How to Update Your Device's Operating System
• How to Lock Mobile Phones and Tablets
• How to Encrypt Your Hard Drives

More Ways to Stay Safe 6

• Communications Encrypted or Otherwise
• Helpful Installations
• Add Privacy Settings to Your Apps
• "Security Questions" & Facebook Quizzes
• About VPNs

View all 6

Getting Help 2

• Get Help with KJ
• Think You've Been Hacked?

ControlShift 4

• Approving Events in ControlShift
• Creating Emails in ControlShift
• Exporting Attendees in ControlShift
• Adding Partnership Admins